(980) 276-0199

Well Pump Repair in Hickory, NC - Catawba County's Submersible Pump Specialist

Mon-Fri 8 AM-5 PM · (980) 276-0199

Call (980) 276-0199 Request Service

Well pump repair in the Hickory, NC area is provided by A&B Plumbing - one of the few plumbers in Catawba County that specializes in submersible pump repair, not just drilling. Signs you need repair: no water from faucets, air in the water, pump running constantly, or water pressure dropping. Call (980) 276-0199 Monday through Friday, 8 AM to 5 PM.

Signs Your Well Pump Is Failing

Most well pump problems start as small symptoms and grow until you have no water at all. Catch them early and the repair is usually a $40 check valve or a $90 pressure switch. Wait until the pump quits entirely and you may need a full replacement.

  1. No water from faucets despite the pump appearing to run
  2. Sputtering or air bubbles in the water flow
  3. Dramatically reduced water pressure at all fixtures
  4. Pump runs continuously without cycling off (pressure switch problem)
  5. Discolored or sandy water (pump drawing from above its intake)
  6. Unusually high electric bills (a struggling pump draws more power)
  7. Water pressure fluctuates significantly between uses

Call us before the pump quits entirely. Repair almost always costs less than emergency replacement. (980) 276-0199.

Submersible vs. Jet Pump

Submersible pumps sit at the bottom of the well casing, quietly pushing water up. They are quiet, last 10 to 25 years, and are what most Catawba County homes have if the well was drilled after 1980. The pump end is in the water; only the wellhead and a wire are visible above ground.

Jet pumps sit above ground (typically in a basement, garage, or utility room) and pull water up through suction. They are common on shallow wells under 25 feet deep and on older homes around Lake Hickory. You will see the pump and a pressure tank inside the building.

Not sure which you have? Look at your wellhead. If you only see the cap and a wire, it is submersible. If there is a pump and a pressure tank in your basement or utility room, it is a jet pump.

Our Well Pump Repair Process

  1. Diagnostic. We check pressure (tank pressure, cut-in/cut-out), wiring, control box, capacitors, the pressure switch (Square D 30/50 or 40/60), and the check valve before pulling anything from the well. Most problems are found at this stage.
  2. Pull the pump (if submersible and necessary). Only if the diagnostic points to the pump end itself, we pull. We document every step so reinstallation is clean.
  3. Test motor, check valve, wiring. Megger test on the motor, continuity tests on the leads, check valve functional test, and visual inspection of the drop pipe.
  4. Replace the failed component. A pressure switch is a $90 part and 30 minutes of labor. A full submersible pump is a more involved repair. We tell you which it is and why.
  5. Reinstall and pressure-test. Verify cut-in/cut-out, no air entrainment, no leaks at fittings, and the system holds pressure between cycles.

The difference vs. local competitors: RockWater Well Drilling and most other Catawba County plumbers quote a full pump replacement by default. We REPAIR pumps. The failed part is often a $40 check valve or a $90 pressure switch, not the pump itself. We tell you which it is before any work starts.

Well Pump Brands We Service

  • Grundfos - including SQE and SmartFlo constant-pressure systems. Grundfos pumps that do not short-cycle often outlast standard pumps by 5+ years.
  • Goulds - common residential submersibles, parts widely available.
  • Franklin Electric - motors and control boxes; we carry common Franklin control boxes on the truck.
  • Red Jacket - older jet and submersible installs.
  • Sta-Rite - jet pumps, particularly on lakeside and shallow-well installations.

We stock common control boxes, capacitors, pressure switches (Square D 30/50 and 40/60), and check valves on every truck. Most repairs happen in one visit.

Where We Service Well Pumps

Rural Hickory (Mountain View, Falling Creek, Saint Stephens), Sherrills Ford, Catawba, Maiden, Newton, Claremont, Lake Hickory, plus parts of Burke County (Connelly Springs, Drexel) and Iredell County (Sherrills Ford, rural Mooresville). ZIPs: 28601, 28602, 28609, 28610, 28613, 28658.

Cross-link: Hickory · Sherrills Ford · Catawba · Water Quality Services · Submersible Well Repair (service overview)

Frequently Asked Questions - Well Pump Repair

Typical lifespan is 10 to 25 years. Pumps in homes with high-iron or high-sediment water (common in some Catawba County wells) wear faster. Constant-pressure pumps such as Grundfos SQE often outlast standard pumps because they do not short-cycle.

Low pressure, sputtering air, pump that runs nonstop, breaker trips, brown or sandy water, or no water at all. Often the issue is the pressure tank or check valve, not the pump itself - which is why we diagnose before quoting replacement.

Diagnostics are flat-rate. Repairs are quoted in writing before any work begins. A pressure switch or check valve repair is much less than a full submersible pump replacement. We tell you which one your situation needs.

If your pump is under 10 years old and the failure is the control, switch, or check valve - repair. If the pump itself has failed and is 15+ years old, or the well is hard to pull, replacement is usually the better call. We tell you which is which after the diagnostic.

Yes, during business hours (Mon-Fri 8 AM - 5 PM). We are one of the few Catawba County plumbers who handle submersible pump repair calls quickly. We carry common Franklin Electric control boxes and Grundfos pump-end parts on the truck. For after-hours pump failures, leave a message and we prioritize you on the morning schedule.

No. New well drilling is the specialty of RockWater Well Drilling and a few others in the area. We focus on PUMP repair, replacement, pressure tanks, water-quality treatment, and well-line repair.

Well Pump Trouble? Call (980) 276-0199

Same-day service Monday through Friday, 8 AM to 5 PM. Diagnostic before repair. Repair before replacement.

Call (980) 276-0199
Red Barn Media Group

©Red Barn Media Group 2026