Reviews
Here’s What Our Customers Are Saying!
Our commitment to customer service never falters, and our long list of satisfied clients in Hickory, NA, and the surrounding communities can testify to that! Check out what our Hickory plumbers’ clients have to say! In addition, we have a long list of references that are happy to share their experiences with you. Contact us today.
Great service!!
Professional, timely and courteous. A good choice for water heater repair/replacement.
We have lived here 9½ years and I FINALLY found a plumber I trust is doing the work needed, not trying to sell me something I don't.
Called later in the day on a Thursday and they were done by 9:00 am Friday morning the next day. Excellent service and highly informative! Will go back with all my plumbing issues in the future.
Branden was on time and super professional and personable. While also doing his job and answering any questions I had. Would highly recommend using A&B Plumbing!
A&B Plumbing replaced a very old and leaking double handle shower faucet built from the 1970’s and replaced it with a brand new Delta single handle shower.Branden is professional and straight forward with the project (cost, labor, materials). He replaced and installed the new shower faucet in a timely manner and was helpful in identifying leaks in the basement and gave his expertise.Branden recommended to contact septic cleaning services to resolve the leak flowing from below the toliet as the septic tank was full. After the leaking shower project was complete, Branden inspected and tightened a few loose pipe valves in the basement located beneath the shower unit to ensure no leaks were present due to the leak. Because of Branden’s knowledge and experience, 3 different leaks in the house were fixed.I highly recommend anyone in need of plumbing services to use A&B Plumbing.Thank you Branden for the plumbing service and great conversations during the repair.
Professional, knowledgable, straight forward and honest, a pleasure talking with installer. Highly recommend this company.
Brandon was great and service was above expectations! Thanks!!
Very professional and knowledgeable. Will definitely use services agian.
Gas line installed and gas stove hooked up and even came back later for free to ignite my pilot light in my fireplace! Great work and customer service! I absolutely recommend them to anyone in need of their service
Best plumbing company we have ever experienced! Knowledgeable, professional and extremely thorough! Top notch service and communication throughout entire process . Highly recommend using them !
Excellent customer service from the first call to the completion of the job!I’ll use A&B Plumbing for all my plumbing.
A&B plumbing came in very clutch! I had a leak under my house that needed to be stopped. Brandon came by and was upfront and fair on his pricing and options for the plumbing repair. He really looked out for my best interest and explained what repair option would benefit me in the future.I own a smaller home so my fix took about an hour. A&B did a wonderful and great quality job. I highly recommend A&B plumbing to anyone looking for honest and quality work. Thanks again guys
My elderly grandma who is almost 90 years old had a water heater expansion tank that had rusted out and sprung a leak during the winter storm. Branden responded super fast via phone, set a time frame, called ahead of time in a beautiful box truck that he had stocked with everything he’d need. He made the repair and guaranteed the tank for a year. Even more, because of the deadly winter weather all across America, he prioritized elderly and emergencies and worked through these conditions. Very thorough, professional, competent, and great personality. Highly recommended.
Was very pleased the this plumber. Very personable. Explained all the work he was going to do told up front what it would cost and was not disappointed A & B plumbing was the only one of two plumbers to answer phone and called back right away. Even with the weather and as busy as I am sure they are went out of the way to get here at a reasonable time. Was I'm and out with the issues fixed. Brandon and his team will be the only plumber I call for any other plumbing problems I may have. Thank you Brandon.
I know next to nothing about plumbing and he walked me through everything. Explained his pricing, processes, and showed me the areas that need focus. He was truly a kind soul, very knowledgeable, and prompt. I highly recommend his services moving forward.
Thank you for your expertize!
Highly recommended A&B plumbing. Branden got here on time and straight to diagnosing the problem. He didn't take long to find the water leak and soon enough got the problem fix. He also ask if there's anything else I want fix and I told him that the water tube broke inside the toilet tank and it's not filling up the toilet bowl like how it should. Branden took a look at it and immediately got it fix after fixing the shower leak. Thank you A&B plumbing (Branden) I will surely reach out to you in the future and recommend you to my family and friends.
Branden, and his assistant was on time, courteous, knowledgeable, and had my problem fixed quickly. Will call A&B Plumbing again for any future issues we may have.
A&B plumbing was on time, friendly and explained everything in detail.
My experience with A&B Plumbing (Branden) was awesome. I had to call them on Black Friday with a plumbing emergency. Branden was at my house within one and a half hours of my call. He was able to get my toilets operating efficiently enough to get us through the weekend until the stores reopened on Monday. He explained to me what the problem was and the options available to me to correct them and the prices associated with each option. Branden returned on Monday and fixed everything as promised, explaining it all in detail (pictures included) of his work. I am a 70 year old woman and am cautious when hiring anyone to do work for me but I can tell you with complete confidence that A&B Plumbing (Branden) will be my go to plumber from now on. His professionalism and work ethics are outstanding. I would personally recommend him to everyone I know. He is THAT good!!! 😊
He knew what the problem was and fixed it right a way.
Explained everything thoroughly fast service and here on time. Brandon was friendly and would definitely call him again.
Brian from A&B came out in very timely manner. He repaired a leak in the crawl space and finished it quickly and neatly. He made a quick improvement in the plumbing line and explained everything and every step of the process. I recommend A&B Plumbing for quick, reliable and expert service, they are my new go to plumber.
Was polite and professional. Good communication and explain the issues we had clearly.
We had a water line to break and had no water Brandon was able to come out the next morning to look about fixing it. Very nice guy. Thanks so much A&B we will definitely use you for all our plumbing needs. and will tell our friends and family about you.thank you Brandon for everything and getting our pipes fixed and our water back on.
They are very detailed and knowledgeable.The cheapest no but the best plumber I have ever found and I have been around for many decades.You owe it to yourself to give them a try.
Very timely, shared pricing up front and explained everything.
Quick to come out. Fixed the problem and did a compete check of our lines. Very pleased with this company.
Branden showed up within the scheduled appointment time. He texted to informed me that he was on his way. He was very professional and knowledgable as he conducted his initial inspection. After his assessment of the problem he gave me options and cost. He did a great job fixing the problem. I highly recommend him to other customers who has any plumbing issues.
Best plumber in Concord area. Hands Down.
Outstanding service!! Branden did an amazing job pointing out my plumbing issues and was quick to get us taken care of by installing a self water filtration system. He communicated excellently with us periodically and was very friendly and professional. I will continue to give A&B plumbing my business going forward!-Tyler Nicks
Very knowledgable, professional, and helpful. Would recommend to anyone looking for honest work done.
Every nice and professional. Worked fast and efficient. Will use again
Brandon Is Very Nice & Has Great KnowledgeAssured Me All Was Going To Be O.K. & Took The Time To Explain Every Detail-Gave Me Peace Of Mind & Very Reasonably Priced.You Rock Man Thanks!!!!!
Great experience. Branden helped with quite a few things over here in a short period of time. Branden was very professional and a nice guy. Highly recommended.
Very professional and knowledgeable.
Branden was great to deal with… responsive to phone calls, on time very professional and everything is clear and up front. Would definitely use again the next time I need a plumber.
Doing some light remodeling of the bathroom and Brandon changed out my plumbing with no issues. I'd recommend A&B to anyone in need of plumbing services.
Extremely impressed and very happy with the service I received! Branden knows his stuff on a very technical level and takes a lot of pride in doing an exceptional job. A level of transparency that establishes trust immediately.I would recommend these services any day. Problem solved in a very timely manner at a very reasonable cost.Thank you!!
Prompt service (was able to arrive before scheduled time). Able to diagnose the issue and make suggestions and fix the issue quickly. Thank you!
Very knowledgeable. I would use again
Branden was fast and professional.
Very helpful and friendly service. I actually have a leaking roof instead of a water line leaking. Brandon went up into my attic and found the roof leak, which I appreciate him going that extra mile to diagnose my problem. I will definitely use them for future plumbing needs
Friendly quick repair. I would call again if I need them. Highly recommend!😁
Branden is the best, he is very professional, excellent at troubleshooting, and his work is very clean.
Very professional, knowledgeable and polite. I am very happy with work done. Will use again when needed.
The Gentleman, Brandon,Was absolutely thorough, and very explanatory. I would recommend him to anyone with plumbing issues.
Branden was great! Responsive, quick, good communication. Explained things in a way that made sense. Glad I have someone to call if we have any problems in the future.
Had a slight emergency today and after calling numerous plumbers Branden answered the phone and was able to come out. Branden was extremely professional and knowledgeable. He explained everything he was doing and why. This is who you want to come out and address any plumbing issues! Very reasonable pricing and definitely would recommend.
Second time using A&B, same consistency as last time. Branden was able to come out the same day for a non-emergency. Very professional and knocked it out. It’s been hard to find a reliable plumber in our area, glad we found A&B. I’ll be a recurring customer for sure.
My water heater was leaking and it was repaired without any problem. The technician was very good he explained everything that was wrong and I totally understood.
On time. Professional.
We detected a non emergent plumbing issue and spoke with Branden.He arrived promptly the next morning and took care of the problem. We would call A&B if needed in the future.
Branden came and fixed my busted water line. Was very professional he come in he looked to see what the problem was he told me how he was going to fix it and then he told me how much it was going to cost and then he fixed it in no time at all and I thank him for fixing my waterline and I would recommended A&B plumbing to others. Thank you very much
Brandon was professional and resolved our plumbing issue. In this day and time people are sometimes quick to complain, but often slow to complement quality service. Thank you Brandon!
Extremely professional ! Knowledgeable ! We are experiencing outside water issues & Branden offered numerous options from basic rehab of our current lines to a complete system upgrade. I appreciate his promptness and being available when we needed him. Had the right equipment to get the job done. All in all you won’t find better plumbing knowledge and work ethic anywhere.
Gas leak repair.
Exceptional service on our water heater replacement. Fast and professional work done. Very pleased with the service and highly recommend A&B Plumbing. Definitely will use them again when needed. 5 stars
Excellent service by highly knowledgeable plumber. Recommended.
Brandon fixed leak in shower. Excellent Job! Will definitely recommend to others.
Great service, very knowledgeable, and friendly!!!
Great
Over the weekend, we had a leak of some kind in our garage, below our master bathroom. Brandon came out on Sunday to troubleshoot the problem, found the leak, and provided solid guidance on our options. We are beyond pleased with his professionalism and prompt responses, two things that are fast becoming a rarity. I would recommend A&B Plumbing to anyone!
Great customer service and walked me through each step of what the issue was and how much it would cost. I love how their are different options for payment. Brandon is awesome and stands by his customers. Very good business and very professional 👏Edit: came out again within 2 days of calling to tell me that the leak the city said I had I don't. He plans on having my back if the leak is on the city side. Brandon is truly amazing 👏
Service man was very pleasant and courteous and knew what he was doing I will use this service again.
Branden came Right away when I called about my hot water heater. He replaced it quickly and my wife and I couldn’t be happier. Very professional and knows what he’s talking about.
Was very pleased with customer service!Called me back promptly with information that I neededWas extremely personable and friendly and was in and out very quicklyWill definitely use them again !,
I contacted A&B Plumbing for my toilet being not level a small leak at the base. Branden came out early, let me know the cost up front, and was done in about an hour. He was very nice, respectable and communicated the issue and the fix very well.Would recommend to anyone looking for someone with reasonable pricing and an easy to understand solution.
I would absolutely recommend them for any plumbing services you may need
Brandon came out on time and couldn’t have been more nice, or professional. He quickly figured out our leak and fixed it for a really affordable price. He explained what I would pay up front and explained everything before the question. Would you like me to fix it, and the answer was of course but he didn’t assume or prejudge me. Cannot recommend them enough.
Electrical problems With pump pressure switch
Great service and communication! Installed gas line for our new stove. Very upfront about prices and a clear description of what to expect with regards to permit, inspection, and completion dates.
Brandon took care of everything in a professional manner. Excellent service! Will be recommending to others and will call again myself! Thx A&B! Well done!
Needed a gas line run for our new gas range and had a hard time finding a company that would do it. Checked with one of the "big guys" and they wanted $$$$! Called A&B and Brandon came out gave a complete understanding of the job including permits and inspections required and a more reasonable price. Showed up on time, good communication and followed up. Finished the job, passed all inspections the first time, job done. Highly recommend.
Brandon with A & B Plumbing was very punctual with arrival time given with an emergency call out, explained actions to be taken, and expected results once assessment was completed. We can’t express enough how appreciative it is to have finished work match what we’re told. This definitely was a man of his word. We recommend A & B Plumbing to anyone. Thanks again Brandon.
Branden did an awesome job. Provided all the information and options and kept the lines of communication open at all times. Now I only call A&B for everything!
Had a water leak outside. Called for assistance. Immediate response! Repair was accomplished quickly and efficiently. Service provider was very professional. Fair and reasonable charges for excellent service and warranty! We will definitely use them again in the future for any plumbing needs. Very happy with service and products.
